White gold necklaces

1. What are the delivery times and options?

All our white gold jewelry in stock is shipped within 24 to 48 hours, depending on the time of order. For jewelry made to order (solid 18-carat gold, diamond or ruby), a manufacturing lead time of 3 to 4 weeks. Delivery is free in France, with express options via Colissimo, Chronopost or DHL for international deliveries.

2. What is your return policy?

You have 30 days after receipt to return your jewelry, free of charge from France. The jewel must be new, with no trace of postage, and in its original case. International returns are also possible (at your expense), with a full refund once the jewel has been received and checked. checked.

3. How to choose the right necklace size?

The ideal length of chain depends on the outfit and the style required:

• Short necklace (40 cm): Highlights the neck.
• Long necklace: Enhances décolleté.

Consult our online size guide to measure precisely. Our white gold necklaces suit every look, from the most minimalist to the most elegant.

4. Are white gold necklaces guaranteed?

Yes, our white gold necklaces come with a 2-year guarantee. This guarantee covers all manufacturing defects. Our jewelry is handcrafted in 18K White Gold, with rigorously selected gemstones (H/G VVS diamonds, rubies, etc.).

5. Can I personalize a white gold necklace?

Yes, all our solid white gold necklaces are customizable:

• Engraving
• Choice of pendant
• Chain length
• Type of setting or stone (diamond, ruby, sapphire, etc.)

Each piece of jewelry becomes a unique gift to be adored or given.

6. What payment methods are accepted?

You can set your white gold necklace by :

• Credit card
• PayPal
• Transfer
• Payment in 3 or 4 instalments (Alma, Paypal)
• Cryptocurrency

All payments are secure.

7. Is the jewelry certified?

Yes, we can provide a certificate of authenticity for your white gold necklace on request, specifying the grade (e.g. 18K White Gold, 14-carat white gold, 9K White Gold), the quality of the diamonds or stones, and the origin.

8. What materials are used for your white gold necklaces?

Our white gold necklaces are made of solid 18-carat white gold, composed of pure gold and alloys such as palladium. Each piece is rhodium-plated for brilliant brilliance. We also select AAA-quality gemstones such as H/G VVS diamonds or rubies for the pendants. pendants.

9. Can I order a white gold necklace with a personalized diamond?

Yes, we can customize white gold necklaces with the diamond of your choice. Size, carat, color, setting... Every detail can be customized to create a unique piece of jewelry. Contact us for a personalized quote and discover our engraving and gemstone options.

10. How do I track my order after purchase?

Once your order has been confirmed, you will receive an e-mail with a tracking number. You can track the progress of your order in real time via our website, in the "Order tracking" section. " Order tracking" section. If you have any questions, our customer service team is available by telephone or e-mail.

11. Do you offer gift wrapping for a white gold necklace or pendant?

Yes, all our white gold necklaces come in an elegant gift box, ready to give. ready to give. Perfect for a birthday, wedding or other special occasion.